Samsung stops Android Oreo update after Galaxy S7 and S7 Edge users reported issues

- Adrian Ungureanu
1190

Samsung has finally started to distribute de updates to Android Oreo for Galaxy S7 and S7 Edge. But not to many users got it and some of those how received the updates didn’t enjoyed them to much.

It seems that some models are rebooting unexpectedly after the update, rendering the smartphone as useless. For that reason Samsung temporarily stopped the distribution of the updates, but will resume after they find a fix to the issues.

The problems were confirmed on the Europe Community help forum and on the Canadian one. On the European forum a moderator noted that “Following a limited number of cases where Galaxy S7 devices have rebooted unexpectedly with the Android 8.0 Oreo, we have temporarily stopped the rollout of the update. We are investigating the issue internally to ensure that the impact to the affected devices is minimized and the rollout of the update can resume as quickly as possible”.

On the Canadian help forum, Samsung posted in the Notice section that “S7/S7 edge Android O upgrade is pending a fix for a technical issue discovered post initial rollout, Updates will be shared as available”.

In case you did get the updates and you have problems with your phone you can try the suggested method the reset to Factory Data settings, following the steps indicated by Samsung.