Germanos re-launches its website


Germanos Telecom Romania announces the re-launch of website, which comes with a new design, an improved interface and user friendly features.

The launch of the new website is part of the retailer’s on-going efforts to offer quick and easy access to information for all technology passionate who thus can find faster the information about the complete range of products and services from Germanos, COSMOTE and Romtelecom. The new version of the site has new tabs available, with a fresh structure, allowing an optimized user experience decreasing the waiting time allotted for the sales flow.

Amongst the highlights of the new site, there are: the ordering feature – registered users have the possibility of online ordering. They can select the products and the store from where they prefer to pick up their orders. After this step is accomplished, the Germanos shop employees will inform the potential customer when to arrive in the shop, so he can buy the requested item(s); shop locator feature – users can easily find the best located shops according to their point of interest by using the new shop locator, enhanced with Google Maps; product information – users’ journey for finding the best products according to their needs is facilitated by new features such as filtering option, compare with feature, sort by option, combine with new functionality etc.

Also, the wide array of G-services benefit of a new, fully dedicated, main tab, while for mobile handsets only, the site displays on a separate tab the prices with connection, for 12 and 24 months contract duration.

“We are expecting this new site to streamline the user experience and increase sales productivity, by reducing the pre-sales activity. We are now offering to all new technologies’ passionate a more pleasant and effective browsing through our products and services, based on their online habits and interests in terms of product display and information. Our stores employees will continue to play a crucial role in our <> philosophy, by providing our customers information and details regarding the latest smartphones, technologies and current or future trends”, stated Panos Makris, Chief Commercial Officer COSMOTE & Germanos.

For any inquiries regarding the new site’s functionalities, the company will soon provide a hotline where a team of dedicated agents will retrieve customers’ questions on this regard. Also, customers already have available on the new site the online contact form where the addressed questions will be answered in 24 hours.